Have a question? Get an answer!

Everything you need to know about running a successful Wonder Event.  Don't see your question here? Please contact us.

What internet browser do you recommend for the digital film?

Wonder platform recommends using the latest version of one of the following browsers: Google Chrome Mozilla Firefox Safari Microsoft Edge

I have a digital copy of the film, can I download the film?

You can not download the film for your screening. In order to screen the movie, ensure you have tested the film and internet network connection. Tip: During your event, we recommend a dedicated internet connection for the computer you are using to download the stream. We also recommend that the connection be wired, not wireless. You have limited bandwidth, and the more users accessing the same network, the slower your download times, which may lessen the quality of the stream. If at all possible, try not to use a wireless connection for your event. An ethernet cable/ "hard lined" connected internet decreases the chances for interference and trouble. Remember, in order to get the most accurate results, test the exact set-up you will use to show the film (i.e. use the same computer, internet connection, sound, etc. in the room where you will show it).

I have received a coupon code for the film delivery, how do I redeem the film?

The code for the film access is redeemed via our streaming platform: https://wonder.watch/redeem

Does Wonder provide equipment for my event?

No, we do not provide any technical equipment for your event. All technical equipment needs to be managed by the venue.

Can I host an event outdoors?

Yes, you are welcome to host your event outdoors, in fact outdoor cinema can be lots of fun.

Can I host an event in cinemas?

Unfortunately we do not offer cinema screenings at this stage.

Who handles the ticketing?

Eventbrite is our ticketing partner for all event. It is a requirement for all attendees to register for a ticket via your event ticketing link. Selling tickets to your movie event is easy. You have the freedom to sell and manage tickets for your movie. Once you've completed your event details form, you’ll receive your event ticketing link within two days and access to check your ticket sales anytime.

How do I receive a copy of the film?

Depending on the film you have chosen, your film will be delivered via DVD or digital internet streaming. If DVD, your DVD will be ordered with your hosting payment - please allow 2 weeks for receipt. If digital, you will receive an email with instructions for accessing your film after you complete the Typeform to give us all the details about your event.

Is there a minimum number of tickets I need to sell?

No, there is no minimum tickets that must be purchased for you to host an event, but we hope your event is successful with a full venue. We provide you with personalised downloadable materials to assist in promoting your screening.

Can I sell tickets at the door?

Yes! You can register attendees via the Eventbrite Organiser App at the event, but cash sales are not permitted.

How will I know who has registered and purchased tickets?

We will provide you with access to the event ticketing page so you can view ticket sales and attendees for your event.

I’m holding a Fundraising screening, how long does it take Wonder to transfer the funds to my account?

You can expect to see your funds within 14 business days after your event.

How long does it take to create a screening event?

It takes us 2 working days to set up a screening once you have submitted your registration form and paid the hosting fee. If you haven’t heard from us in this time, drop us an email and we’ll update you on the status of your booking.

I want to run a fundraiser! How do I do this with a Wonder Event?

We love the idea of a fundraiser! When you complete your event details form you can set a ticket price for your event above the standard ticket price of $4.50, with everything above that rate yours to keep for your cause. Find out more about holding a fundraising event over on our Blog.

Can I buy tickets and give them away?

Yes, you can purchase tickets on your event ticketing link and provide them to attendees for free or a discounted rate.

How much are tickets?

Ticket prices are $4.50 per person (there is also a booking fee per ticket purchased). There are options for free attendees tickets and fundraising. Find out more about holding a free event by heading to our Blog.

What movies can I screen?

You can hold a screening for any film listed on our website. If we don’t have what you are looking for, let us know via our contact form and we will see what we can do!

How do I host a screening?

Select your movie and click 'Register' on the film page. You will be taken to the Create Your Event page, where you can give us all the details we need to set up your event and marketing materials. Once you have completed the form and paid the hosting fee at the end, we will get to work creating everything you need to run a successful movie event effortlessly. Within 2 business days you'll have a copy of the film on its way to you, our How To Run A Great Local Movie Event guide (designed to answer all your questions and hold your hand at every step of the way), a ticketing platform set up for you, plus all your personalised marketing assets. Everything you need to pull it off without a hitch without having to lift a finger.

What does it cost to host a Wonder Event?

When you register to hold a Wonder Event, you’ll pay a hosting fee of $129. Your hosting fee includes the following: ✔ A licence for you to screen the movie in public. ✔ Seamless set-up with a full ticketing solution personalised for your event. ✔ A copy of the film for you to screen at your event. ✔ Personalised marketing assets including flyers, social media and other resources to help promote your event. ✔ Our booklet with 19+ years of experience about how to make your event truly memorable! ✔ You also get our guarantee … that if you don’t feel we did all we could to support and cheer you on for a great event … we’ll provide you with a 100% refund of your hosting fee. No questions asked! ‍ We set up everything you need and personalise it all for your event. Everything will be delivered ready for you to start letting everyone know about your movie event. You’ll then sell individual tickets to your event. All Wonder Events cost $4.50 per person. ‍ You have three options for the type of event you’d like to run. 1. Everyone pays $4.50 per ticket via the ticketing platform we set up for you. 2. You host a FREE event for everyone. You will pay us $4.50 per person in attendance. Find out more about holding a FREE event HERE. 3. You can hold a FUNDRAISING event. Simply tell us in the registration process how much you would like to raise over and above the $4.50 per ticket rate and we’ll set up your fundraising event. Find out more about holding a FUNDRAISING event HERE.